1. Introduction
At MeloPro, we pay special attention to the protection of your personal data.
This page explains what information we collect, why we collect it, and how it is used.
2. Data Collected
We collect only the data necessary for the operation of the service, including:
- your email address;
- a password stored securely in a non-readable format;
- business-related information, such as the business name, address, manager details and declared locations or zones;
- service usage data, such as playback, atmosphere preferences, music settings, hourly blocks, zones or locations, and interactions;
- content created or imported through the service, such as audio messages, jingles, audio marketing campaigns or requests sent to the MeloPro advisor.
3. Use of Data
Your data is used only to:
- create and manage your account;
- allow you to use MeloPro;
- configure your personalized music atmosphere, business profile, hourly blocks and locations or zones;
- generate your playback certificate, when available depending on the plan and applicable uses;
- create or manage audio marketing content when you use these features;
- improve the service, the MeloPro advisor and the professional music atmosphere experience.
We never sell your personal data.
4. Data Sharing
Your data is never resold.
It may be processed only by technical service providers necessary for the operation of the service, for example for hosting, infrastructure, security, email delivery, audio content generation, playback tools or other essential tools used to run MeloPro.
5. Security
We implement appropriate security measures to protect your data.
Your password is stored securely and cannot be viewed.
6. Data Retention
Your data is kept for as long as your account is active or as long as necessary to provide the service and comply with our legal obligations.
You may request deletion of your data at any time.
7. Your Rights
In accordance with applicable data protection rules, you have the following rights in particular:
- access your data;
- modify or correct your information;
- request deletion of your account;
- object to certain uses of your data.
8. Data Deletion
You may request deletion of your data at any time.
This deletion results in the deactivation of your MeloPro account, subject to any applicable legal data retention obligations.
9. Contact
For any request relating to your personal data, you may contact MeloPro at [email protected].
10. Cookies
Essential cookies are used for the operation of the site and for security purposes.
Audience measurement, campaign tracking and advertising or analytics tools are activated only where applicable and, when required, with your consent.
You can change your choice at any time from the Cookie Preferences link shown at the bottom of the site.
11. Updates
This policy may be updated at any time.
The date of the latest update will be shown on this page.